Overview
Leadership
Management
Execution

Checklist: Website Emergency Process

Why it Matters

Sites go down. Unless you’re flush with cash and can afford redundant servers in different countries, then you’ll have to live with 99.5% uptime (or whatever your hosting provider offers). 

When the site goes down, do you know who to call? What if it goes down during non-business hours (it almost always happens on a holiday weekend)? 

Document your process once and make sure everyone has a copy.

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